Privacy Policy

Privacy Policy – Lisa-Marie Parker Studio

Background

Lisa-Marie Parker Studio (“we”, “our”, “us”) is a performing arts studio specialising in vocal and acting training, including programs for children and young people.

We are committed to protecting the privacy, safety, and wellbeing of all students, particularly minors.

We are subject to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the Child Safe Standards in Victoria, the Child Wellbeing and Safety Act 2005 (Vic), and other applicable child safety and safeguarding laws.

This Policy outlines how we collect, use, store, and protect personal information, and how we meet our obligations to keep children safe.

Our Commitment to Child Safety

Lisa-Marie Parker Studio is committed to being a child safe organisation in line with the Child Safe Standards (Victoria).

We are committed to creating a safe, supportive, and inclusive environment where all children feel respected, valued, and heard.

  • The safety and wellbeing of children is our highest priority.

  • We have zero tolerance for child abuse, neglect, or exploitation.

  • All staff, contractors, and volunteers are required to uphold child safety principles and act in accordance with our Child Safe Code of Conduct.

  • We actively work to prevent, identify, and respond to risks of harm to children.

  • We take all concerns, disclosures, or allegations seriously and respond promptly and appropriately.

We recognise and comply with Victoria’s Child Safe Standards, which require organisations to:

  • embed child safety in organisational leadership and culture;

  • ensure children are safe and informed;

  • engage families and communities;

  • provide a safe physical and online environment;

  • ensure safe recruitment, supervision, and training of staff.

Information We Collect

We collect personal information necessary to provide vocal and acting training and to ensure the safety of our students.

For Students (including minors), we may collect:

  • name, address, date of birth;

  • contact details (phone, email);

  • parent/guardian contact details;

  • emergency contact information;

  • relevant medical information (e.g. allergies, conditions);

  • information about participation, progress, and attendance;

  • audio, video, and photographic recordings taken during classes, rehearsals, or performances (see below);

  • any information required to support safe participation.

For Parents and Guardians:

  • name and contact details;

  • relationship to the student;

  • communication preferences;

  • consent forms and permissions.

Other Information:

  • employment or contractor applications;

  • feedback, enquiries, or complaints;

  • website and digital interaction data;

  • marketing and promotional engagement (with consent).

We only collect information that is reasonably necessary for our functions and activities, in line with Victorian child safe expectations.

Audio, Video, and Image Recording

As a performing arts studio, we may record students for training and creative development.

Recordings may be used for:

  • educational purposes and feedback;

  • internal studio use;

  • rehearsal and performance preparation;

  • promotional or marketing purposes (only with explicit consent).

We will always obtain written consent from a parent or guardian before using any recordings for public or promotional purposes.

All recordings are:

  • stored securely;

  • accessed only by authorised personnel;

  • used in line with privacy and child safety obligations.

How We Collect Information

We collect personal information through:

  • enrolment and registration forms;

  • our website and online systems;

  • direct communication (email, phone, in-person);

  • participation in classes, workshops, rehearsals, or events;

  • social media or marketing interactions.

We collect personal information only where necessary and with consent where required.

Use of Personal Information

We use personal information to:

  • deliver vocal and acting training programs;

  • manage enrolments and student participation;

  • communicate with students and parents/guardians;

  • ensure student safety and respond to emergencies;

  • monitor progress and provide feedback;

  • manage payments and administration;

  • organise performances, showcases, and events;

  • improve our services;

  • send updates and marketing (with consent).

Safeguarding & Child Safety (Victoria Child Safe Standards)

We are committed to complying with the Victorian Child Safe Standards, including creating and maintaining a child safe environment.

We take proactive steps to reduce risks to children, including:

  • maintaining appropriate supervision of all students;

  • ensuring staff and contractors are trained in child safety expectations;

  • requiring all staff to understand and follow our Child Safe Code of Conduct;

  • maintaining professional boundaries at all times;

  • minimising unnecessary one-on-one interactions with children;

  • ensuring safe environments (physical and online);

  • actively managing and responding to risks of harm.

We also:

  • encourage children and families to raise concerns;

  • provide clear processes for reporting and responding to concerns;

  • respond promptly and appropriately to any child safety issues.

If we form a reasonable belief that a child is at risk of harm, we may be legally required to report this to relevant authorities, including under mandatory reporting obligations in Victoria.

Storage and Security of Information

We take reasonable steps to protect personal information from:

  • misuse, interference, or loss;

  • unauthorised access, modification, or disclosure.

Information is stored using:

  • password-protected systems;

  • restricted access controls;

  • secure storage practices.

Only authorised personnel access personal information where required for their role.

Disclosure of Personal Information

We may disclose personal information only where necessary and in the following circumstances:

(a) where required or authorised by law;

(b) to provide or improve our services (e.g. administration, scheduling, payments);

(c) in the case of an emergency involving a student’s health or safety;

(d) to parents or guardians of minors where appropriate;

(e) with your consent;

(f) to trusted service providers who assist us and are required to protect your information.

We do not sell personal information.

Marketing and Communications

We may use contact details to send information about classes, workshops, performances, and studio updates.

  • Marketing communications are only sent with consent;

  • You may opt out at any time.

Website and Digital Information

We may collect limited technical information when you use our website, including:

  • device and browser information;

  • IP address;

  • website usage data.

We may use cookies or similar technologies to improve functionality and user experience.

Access and Correction of Information

You may request access to the personal information we hold about you or your child.

You may also request correction if information is inaccurate, incomplete, or out of date.

Please contact us using the details below.

Contact Us

Lisa-Marie Parker Studio
info@lisamarieparkervocalstudio.com.au
Mobile: 0418999759

As of March 2026